Legal Scope for DANA and QRIS
Our Legal terms set the conditions for creating, using and closing your account, while local eligibility depends on local law. We may require clear phone verification before account access and may pause a wallet action when account details do not match the submitted record. DANA, OVO,
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GoPay and QRIS appear as payment references because transaction details can form part of an account or support request; bank transfer and virtual account records may be handled in the same way. The policy also applies when you move between a mobile browser and desktop browser,
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since each access path can create a security record. If you ask us to change or remove personal details, use the support route connected to your account and provide the relevant reference. We explain the applicable steps before a policy action is completed, and access remains
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available only where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.